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Proudly Serving Vancouver Island
with Locations in Victoria and Nanaimo
Victoria 250-480-5030 | Nanaimo 250-585-5066 | Toll-Free 1-866-537-9773

Warranty Policy

In the event a warranty issue arises with a purchase you have made with Kirby's Source for Sports, we will make every effort to solve the issue within the manufacturer's warranty policies. Bring the product into our store, and we will repair, replace or inform you of how to handle the warranty. Please see below of each company's policies and procedures.

General Warranty Policies

  • All warranties are subject to Manufacturer Warranty Policy
  • All warranties begin on original purchase date
  • All warranties are subject to manufacturer's warranty time table
  • All warranties are subject to Manufacturer's discretion and decision

HOCKEY

Composite Hockey Sticks & Shafts

All Composite Hockey sticks and shafts come with a 30 day warranty period from date of purchase.* As an elite dealer, we have been authorized to evaluate, and approve broken sticks in store within the 30 day warranty period. (Subject to manufacturer warranty policy.)

Sticks and shafts are only covered under warranty for one-time replacement. This means a warranty replacement will not be covered under warranty. Manufacturers have a serial number tracking system on all sticks to prevent warranty replacements being covered by warranty.

Due to the physical nature of hockey, sticks with cosmetic damage such as paint chipping, scratches, nicks and dents are not considered broken, and will not be covered under warranty.

* Pro Return Sticks do not come with a warranty.

BAUER

Within Canada: Warranty.Canada@bauer.com or 1-888-509-6875

COMPOSITE STICKS/SHAFTS
30 DAYS
SKATE BOOTS
90 DAYS
SKATE CASINGS (BLADE HOLDERS)
1 YEAR
SKATE BLADES (RUNNERS)
90 DAYS
HELMETS
1 YEAR
CAGES/VISORS/SHIELDS
90 DAYS
PROTECTIVE EQUIPMENT
90 DAYS
JOCKS/JILLS
30 DAYS
BASE LAYER/APPAREL
90 DAYS
ALL GOALIE EQUIPMENT/MASKS
90 DAYS

CCM/REEBOK HOCKEY

Within Canada & USA: www.reebokccm.com/en/warranty or 1-800-644-1677

COMPOSITE STICKS/SHAFTS
30 DAYS
SKATE BOOTS
90 DAYS
SKATE CASINGS (BLADE HOLDERS)
1 YEAR
SKATE BLADES (RUNNERS)
1 YEAR
HELMETS
1 YEAR
CAGES
90 DAYS
PROTECTIVE EQUIPMENT
90 DAYS
HOCKEY BAGS
90 DAYS
ALL GOALIE PROTECTIVE
90 DAYS
GOALIE MASKS
1 YEAR
GOALIE CAGES
90 DAYS

EASTON HOCKEY

Within Canada & USA: www.eastonhockey.com/support/warranty or 1-866-732-7866

COMPOSITE STICKS/SHAFTS
30 DAYS
SKATE BOOTS
90 DAYS
SKATE CASINGS (BLADE HOLDERS)
1 YEAR
SKATE BLADES (RUNNERS)
1 YEAR
HELMETS
1 YEAR
PROTECTIVE EQUIPMENT
90 DAYS

WARRIOR HOCKEY

Canada & USA: www.warrior.com or 1-866-966-6092

COMPOSITE STICKS/SHAFTS
30 DAYS
COMPOSITE BLADES
30 DAYS
HOCKEY PROTECTIVE
30 DAYS
HOCKEY BAGS
30 DAYS
ALL GOALIE EQUIPMENT
30 DAYS

GRAF

COMPOSITE STICKS
30 DAYS
SKATE BOOTS
90 DAYS
SKATE CASINGS (BLADE HOLDERS)
1 YEAR
SKATE BLADES (RUNNERS)
1 YEAR

BASEBALL

EASTON BASEBALL *

COMPOSITE/SCANDIUM BASEBALL BATS
1 YEAR
PRO MAPLE COMPOSITE BASEBALL BATS
90 DAYS
COMPOSITE/SCANDIUM FASTPITCH BATS
1 YEAR
COMPOSITE/SCANDIUM SOFTBALL BATS
1 YEAR

* EASTON BATS CANNOT BE WARRANTIED IN STORE. CUSTOMER MUST CONTACT EASTON BASEBALL AND FOLLOW WARRANTY PROCEDURE. CALL 1-866-732-7866.

MIZUNO

COMPOSITE BATS
1 YEAR
BAMBOO & WOOD COMPOSITE BATS
90 DAYS
BAMBOO ELITE BASEBALL BATS
120 DAYS

RAWLINGS

NON WOOD BATS
1 YEAR
RAWLINGS PRODUCT
LIMITED WARRANTY

* ASK IN STORE IF YOU HAVE ANY QUESTIONS REGARDING RAWLINGS WARRANTIES

WORTH

COMPOSITE FASTPITCH BATS
1 YEAR
COMPOSITE SLOPITCH BATS
1 YEAR

MIKEN

COMPOSITE SLOPITCH BATS
1 YEAR

DEMARINI

COMPOSITE FASTPITCH BATS
1 YEAR
COMPOSITE SLOPITCH BATS
1 YEAR
COMPOSITE BASEBALL BATS
1 YEAR

LOUISVILLE

COMPOSITE BATS
1 YEAR
WOOD COMPOSITE BASEBALL BATS
120 DAYS

KR3

HICKORY/MAPLE COMPOSITE BATS
90 DAYS
MAPLE FIBRE-LOC BATS
45 DAYS
BIRCH COMPOSITE BATS
45 DAYS

LACROSSE

WARRIOR LACROSSE

LACROSSE HEADS
6 MONTHS
LACROSSE SHAFTS
6 MONTHS
ALL PROTECTIVE EQUIPMENT
30 DAYS
BAGS
30 DAYS
APPAREL
30 DAYS

BRINE

LACROSSE HEADS
6 MONTHS
LACROSSE SHAFTS
6 MONTHS
ALL PROTECTIVE EQUIPMENT
30 DAYS
BAGS
30 DAYS

UNDER ARMOUR

LACROSSE HEADS
6 MONTHS
LACROSSE SHAFTS
6 MONTHS
ALL PROTECTIVE EQUIPMENT
6 MONTHS
FIELD PRODUCTS / ACCESSORIES
30 DAYS

STX / NIKE LACROSSE

LACROSSE HEADS
60 DAYS
LACROSSE SHAFTS
60 DAYS
ALL PROTECTIVE EQUIPMENT
30 DAYS

MAVERIK

LACROSSE HEADS
6 MONTHS
LACROSSE SHAFTS
6 MONTHS
ALL PROTECTIVE EQUIPMENT
30 DAYS
BAGS
30 DAYS

* BAZOOKA/BEAST SHAFTS ARE NOT COVERED UNDER WARRANTY

CASCADE LACROSSE

HELMETS
1 YEAR

If you have any warranty questions or concerns please contact us, and we will do our best to assist you. Thanks!

Kirby's Source for Sports